Dedicated to providing the highest quality of care, our team of Cleveland Clinic healthcare professionals is aimed at offering critically ill patients safe and rapid transport. See below for frequently asked questions about the Global CARE Program and its benefits.
Find answers to your questions about Global CARE, and decide if it is the right option for you.
Read the fine print and do the math. Your card probably gets you to the "nearest appropriate facility" and it may even pay to fly someone with you, but you have no control over your medical care or destination. No premium card or travel insurance guarantees you the choice of getting on a medical flight home where you can enjoy the comfort and loving support of family and friends — not to mention your own doctors.
The only cost is the annual fee. With the Global CARE Program, there are no out-of-pocket expenses for your transport. Not a single claim form to fill out either. Also, unlike travel insurance, our annual plan covers all travel, all year long, and you can utilize our transport services in the event of a medical emergency up to twice per year. The only requirement is that the trip is more than 150 miles from your home, and less than 120 consecutive days away from your primary residence.
While many travel insurance plans restrict transport for extreme cases, Global CARE does not. If you are hospitalized more than 150 miles from home and you cannot travel by commercial means, you can utilize your Global CARE membership.
Traditional health insurance doesn't always cover medical transport, and out-of-pocket costs can easily exceed $10,000. Global CARE's membership fee includes your entire medical transport — hospital bed to hospital bed — with no deductibles, co-pays or claims to file. It's an exceptional value for the peace of mind Global CARE provides.
Global CARE covers all travel more than 150 miles from your home, as long as the trip is less than 120 consecutive days away from your primary residence.
No. As a Global CARE program member, your transport from hospital bed to hospital bed is prepaid. However, hospitalization and related medical expenses are subject to the terms, conditions and exclusions of your health plan.
No. In fact, we don't ask for any information about your current or past health status on our membership application.