How Global CARE Works

If a member is hosptialized more than 150 miles from home and cannot travel by commercial means, our medical staff and flight crews will transport the patient to Cleveland Clinic or the facility of the patient's choice — a benefit that most travel insurances do not provide.  As a Global CARE program member, your transport from hospital bed to hospital bed is pre-paid.  However hospitalization and related medical expenses are subject to the terms, conditions and exclusions of your personnel health plan.

The Cleveland Clinic team is on-call 24 hours a day, seven days a week.

One phone call brings the expertise of Cleveland Clinic to you – day or night.  Every year, Cleveland Clinic completes approximately 5,000 medical transports from across the United States and across the globe. 

Cleveland Clinic care begins when our team arrives.

With Global CARE, you are provided with Cleveland Clinic care upon our team’s arrival.  Unlike other medical transport teams, ours are led by physicians and/or acute care nurse practitioners who are on board every flight.

Additional Global CARE benefits

All calls are free of charge to members when they use our toll-free number.